Visa credit card activation upsell
Monday, August 4th, 2008Unfortunately, it seems as though Visa is now upselling identity theft protection with its new card activations. This is doubly upsetting because I shouldn’t even have to call their crappy service to activate my new card, but they somehow managed to expose 20,000,000 card numbers. Or maybe that never happened and this is all part of a plan to get unwitting saps to sign up for their crappy protection.
Seriously, though, I entered the last four digits of my new card and waited 2 minutes while a pleasantly automated voice told me she could help protect my identity if I’d just press one. Pause… Really, just press one and all this mess will go away! PLEASE! PRESS ONE!
Why do companies suck so much?
